Frequently Asked Questions and Sliding Fee Scale

I have Blue Cross Blue Shield of NC Medical Insurance. Can I use it to pay for my treatment?

  • No.  Private party insurance companies do not have a CPT code to pay for treatment.  You can use your insurance for primary care (seeing the doctor for non- dose related issues) that you receive here however any copays you have will apply.  We offer a sliding fee scale to help with payment for treatment and primary care needs for uninsured patients.

Is the sliding fee scale just for North Carolina residence?

  • No it is open to anyone and applies to treatment with both methadone and buprenorphine.

What is proof of income?

  • Proof of income include all employment, disability, social security, WorkFirst, veterans benefits, alimony payments, retirement income, unemployment, child support payments, and income paid under the table for you and anyone living in your household.

What if I don’t have proof of income?

  • If you file taxes you can bring in last year’s tax return.
  • You can bring in the last month bank statement that shows direct deposits for SSI, disability, or veterans benefits (this only works for income that is not taxed).
  • You can get your employer to sign a statement of how many hours you work on average per week and hourly pay.
  • If you are self-employed, we have a form for that.
  • If you have no income, we have a form for that.
  • If you are paid under the table, we have a form for that.

What if my income varies?

  • If you file taxes you can bring in last year’s tax return.
  • You can get your employer to sign a statement of how many hours they work on average and hourly pay.

Do I have to pay to see the doctor?

  • The cost of seeing the doctor for treatment relates issues (i.e. dose increases, withdrawal symptoms, etc.) is included in your daily fee.
  • The cost of seeing the doctor for non-treatment related issues (i.e. blood pressure, diabetes, anxiety, sinus infection, etc.) is determined by the sliding fee scale or your insurance.